Fees for Tenant Find Service
A simple, fixed-fee way to find your next tenant
Our Tenant Find Only service is designed for landlords who are happy to manage their property themselves, but want professional support finding the right tenant and setting the tenancy up correctly from the start.
For a fixed fee of only £600, Pace will market your property, handle enquiries, arrange viewings, carry out referencing and help prepare the tenancy documentation. This gives you the reassurance of using an experienced local lettings team, while keeping the ongoing management of the property in your own hands.
This option is particularly suitable for landlords who are confident dealing with day-to-day repairs, rent collection, inspections and tenant communication, but still want the benefit of Pace’s local market knowledge, advertising reach and careful tenant set-up process.
The table below sets out our Tenant Find Only fees and the additional services you may need depending on your property, tenancy and legal requirements. If you are unsure what applies to your situation, please contact our lettings team and we will be happy to talk you through the options.
| Item | Price | Notes |
|---|---|---|
| Tenant Find & Set Up Add Ons | ||
| Inventory for unfurnished property | Included for all managed clients, £149 for let only clients for up to 2 beds | |
| Stand alone referencing service | £239 If you have already found your own tenant | |
| Rent guarantee product | Comprehensive rent guarantee product covering major tenancy breaches as well as rent arrears. | |
| Selective Licence Application | £299 | To compile the application for the selective licence scheme on your behalf, some personal information will need to be supplied by you |
| Selective Licence Fee | £808 | This is the fee payable to Southend Council |
| Floor plan | £99 | A digital floor plan for use in advertising or for licencing application |
| EPC | £120 | Price is for 3 bedrooms, additional £18 per bedroom thereafter |
| Hard copy tenancy agreement signed manually | £125 | All our paperwork is now online. If you prefer hard copy tenancy agreements, signed manually in person, there will be an additional charge. |
Tenant Referencing Service
Choosing the right tenant shouldn’t be a guessing game. Pace’s referencing process checks everything from credit history and employment to past rental behavior, ensuring your property is in safe hands.
If you’re managing the property yourself through our Tenant Find Only service, this upfront check is your best defense against rent arrears and failed tenancies. We do the groundwork so you can hand over the keys with confidence.
Frequently Asked Questions
Here are some common questions landlords ask about Pace’s Let Only service. We’ve kept the answers clear and practical, so you can understand what’s included, where your responsibilities begin, and what to consider before deciding whether Let Only is the right fit for you.
Pace’s Tenant Find service gives landlords practical, compliant support at the point where it matters most: finding the right tenant and setting the tenancy up properly from the start. We include tenant referencing checks, accompanied viewings, proactive marketing and advertising across leading property portals, as well as displaying your property on the Pace website.
Our team also helps you price your property realistically, using local knowledge and current market conditions rather than guesswork. Once a tenant is found, we handle the key paperwork online, creating an auditable digital trail and helping ensure everything is fully compliant.
The service also includes deposit protection, up-to-date tenancy agreements, including Combined Income agreements and Right of Access where required, and support with relevant legislation. For Southend landlords, this includes ensuring the process is fully compliant with Selective Licensing requirements.
With evening and Saturday opening hours, Pace is also available when many tenants are actively looking, helping to keep the process moving and making the whole experience smoother for both landlords and tenants. This reflects Pace’s wider focus on clear guidance, legal clarity and practical support for landlords.
Tenant Find can be a good option if you are confident managing the property yourself once the tenant has moved in. However, it does mean taking on the day-to-day responsibility for the tenancy, including staying fully up to date with current legislation, such as the Renters’ Rights Act 2025, and any local licensing requirements.
If your property is in a Selective Licensing area, you may also need to provide a 24-hour emergency contact number for your tenants. Either way, you will need access to reliable contractors and be ready to respond quickly if something goes wrong.
There is also the human side of managing a tenancy. Are you comfortable dealing directly with your tenant if rent is late, repairs are disputed or a difficult conversation is needed? Not every tenancy runs perfectly smoothly, and sometimes a calm, experienced third party can make all the difference.
With Tenant Find , you will also need to keep a close eye on rent payments and act quickly if money does not come in as expected. Pace can help you set the tenancy up correctly from the start, but once the Let Only process is complete, the ongoing management sits with you.
A property inventory is a detailed written and photographic record of the property’s condition and contents at the start of a tenancy. It should note the condition of walls, flooring, fixtures, fittings, appliances, furniture and any outdoor areas, supported by clear photographs wherever possible.
It is important because it gives both landlord and tenant a clear record of how the property was handed over. If there is a disagreement at the end of the tenancy about damage, cleaning or missing items, the inventory becomes key evidence.
Without a proper inventory, it can be very difficult for a landlord to prove that damage happened during the tenancy. In a deposit dispute, an adjudicator will usually need clear evidence of the property’s original condition before agreeing to any deductions. A good inventory helps protect all parties and makes the end-of-tenancy process much clearer.
Rent guarantee is designed to protect landlords if a tenant falls into arrears or a serious tenancy issue leads to legal action. In the current rental market, we believe it is well worth considering.
The Renters’ Rights Act has brought significant changes to how landlords can regain possession of a property. Section 21 “no-fault” evictions have been abolished, which means landlords now need to rely on specific legal grounds if they need to ask a tenant to leave. This can make the process more evidence-led, particularly where there are issues such as antisocial behaviour, property damage or other serious tenancy breaches.
Rent guarantee can provide reassurance by covering rent arrears up to eviction, as well as legal costs for eviction proceedings linked to major tenancy breaches. It cannot prevent problems from happening, but it can reduce the financial risk if they do.
In our view, given the current legislative environment and the potential pressure on the court system, rent guarantee is an important safeguard for landlords to consider. Terms and conditions apply, and the cost will depend on factors such as the monthly rent and the level of cover required.
A selective licence is a licence issued by the local council for privately rented properties in certain designated areas. In Southend, some properties fall within selective licensing zones, which means landlords must apply to the council before letting the property.
As part of the application, landlords need to provide information about themselves and the property. The council will want to be satisfied that the landlord is a “fit and proper” person and that the property meets the required standards. This can include evidence of gas safety checks, electrical safety checks, appropriate occupancy levels and general property safety, including reducing hazards such as excess cold, falls or other risks to tenants.
Pace can help landlords with the application process by supporting with the form and helping gather the necessary documents. Once the property is licensed, the council may arrange a visit. Where we are involved, we can accompany the council during that visit and carry out a pre-visit beforehand, helping to identify and resolve any obvious issues before the council inspection takes place.
An Energy Performance Certificate, or EPC, shows how energy efficient a property is and gives it a rating from A to G. Most rental properties must have a valid EPC before they can be let, and under the current Minimum Energy Efficiency Standards, privately rented homes usually need to achieve a minimum rating of E. (GOV.UK)
If your property is rated below E, you may not be able to let it unless improvement works are carried out or a valid exemption applies. An EPC is a straightforward survey carried out by a registered assessor, and it also gives useful recommendations on how the property’s energy performance could be improved.
Landlords should also be aware that the rules are expected to tighten. The Government has confirmed its intention for privately rented homes to meet a higher minimum standard by 2030, with the proposed requirement moving towards EPC C, although exemptions are expected to remain available in certain circumstances: (Gov.uk Assets)
In practical terms, having an EPC is not just a paperwork exercise. It helps you meet your legal obligations, gives tenants clear information about likely energy efficiency, and can help you plan ahead for future property improvements.
Client Money Protection, often referred to as CMP, is a scheme that protects landlords and tenants if a letting agent misappropriates client money, such as rent, deposits or other funds held on their behalf. It is a legal requirement for letting agents in England, Scotland and Wales.
For landlords, CMP provides important reassurance. It means that where an agent is holding money for you or your tenant, there is a recognised route to reimbursement if something were to go seriously wrong. It is separate from professional indemnity insurance, which protects the business rather than directly protecting the consumer.
At Pace, we understand that trust is a major part of choosing a letting agent. CMP is one of the safeguards that helps give landlords and tenants confidence that client money is being handled properly, transparently and in line with industry requirements.
A Section 13 notice is the formal legal process used to increase rent during an ongoing tenancy. Under the Renters’ Rights Act, landlords must now use this process for rent increases, using Form 4A and giving tenants at least two months’ notice. Rent can usually only be increased once a year and the proposed increase should reflect the current open market rent. (Find out more details here)
At Pace, this is already a familiar process, as it is the route we have used for rent increases for many years. We will contact you in good time to discuss the current rental value of your property and advise on a realistic increase before any notice is served.
If the tenant does not agree with the proposed increase, we can attempt to negotiate with them on your behalf. Tenants now have clearer rights to challenge rent increases they believe are above market level, so it is important that any proposed increase is properly considered, evidenced and handled in the correct way.
Because the new rules make rent increases more procedural and potentially more time-consuming, support with Section 13 notices and rent increase negotiations may be chargeable depending on your service level. We will always explain any applicable costs clearly before proceeding.
If a tenant disagrees with proposed deposit deductions, the first step is to try to reach a fair agreement. With our Premium package, your experienced property manager will handle this process for you, including liaising with the tenant, obtaining quotes for any necessary works and advising you on what would be considered a reasonable deduction.
This is important because deposit deductions must be fair and evidence-based. For example, normal wear and tear needs to be taken into account, as a landlord cannot usually claim for putting the property into a better condition than it was at the start of the tenancy.
Where possible, we will work with both parties to reach an agreement without the need for a formal dispute. If agreement cannot be reached, we can raise a dispute with TDS on your behalf and submit the relevant evidence for adjudication.
Please note that this service is included with our Premium package and is available as an add-on with Essentials.
Tenant deposits are protected through the TDS insured scheme, which is a government-approved tenancy deposit protection scheme.
With this type of scheme, the deposit money is held by Pace in our designated client account with Metro Bank, while the deposit is formally registered and protected through TDS. The funds are treated as client money, which means they are kept separate from Pace’s own business funds.
This provides reassurance for both landlords and tenants. The tenant knows their deposit is properly protected, and the landlord has a clear, compliant process in place if there is ever a disagreement about deductions at the end of the tenancy. In the unlikely event of business insolvency, designated client funds are ringfenced rather than treated as company money.
