"I am a landlady with many properties and have dealt with Pace for about 10 years. Marcus is very friendly, honest, efficient and helpful and has made my letting experience extremely easy always finding me suitable tenants. I have nothing but praise for Marcus who has been with Pace many years.
Accreditations
An accreditation is a formal, third party recognition of competence to perform particular tasks. It means our expertise has been verified and our accomplishment is recognised by the awarding body. To members of the public, accreditation means we are industry experts, work with integrity and abide by specific quality standards.
ARLA
The Association of Residential Lettings Agents
Pace is also a licensed ARLA agency. This means we must meet certain standards relating to professional and ethical practice. Under the ARLA rules, agents are required to protect and promote their client's interests, while at all times acting in a fair and proper manner. ARLA membership also means we have to join a client money protection scheme which ensures landlords and tenants are compensated should an agent ever misappropriate funds. Click here to view our scheme certificate.
NAEA
The National Association of Estate Agent
As members of the NAEA, the UK’s leading professional body for estate agency, we are bound to abide by a strict code of conduct. This means you can be sure you are dealing with a qualified, professional and experienced Estate Agent.
Click here to view our scheme certificate.
SAFE Agent
Pace is an accredited SAFE agent where SAFE stands for Safe Agent Fully Endorsed. This is a mark denoting agencies that protect landlords and tenants money through client money protection (CMP) schemes. A CMP is a scheme which provides compensation to landlords, tenants and other clients should an agent act fraudulently and embezzles their rent, deposit or other client funds. This means Pace offers consumers the financial protection they deserve as well as peace of mind knowing their money is protected. Click here to view our scheme certificate.
ARMA
Pace is a full member of ARMA, the leading professional body for residential managing agents in England & Wales. They promote high standards of leasehold management and professionalism through advice, training and guidance. Click here to view our scheme certificate
The Property Ombudsman
As a member of The Property Ombudsman, we follow a strict code of conduct offering additional consumer protection. The public can be confident of our dealings with actual and potential buyers and sellers of residential property or lettings in the UK. All Estate and Lettings agents are required to register with an Agents Redress Scheme that has been approved by the Office of Fair Trading (OFT). The TPO is one of the schemes approved by the OFT. Click here to view our scheme certificate
Tenancy Deposit Scheme
The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies. Therefore Pace has chosen to be a member of The Tenancy Deposit Scheme (TDS) which is a government approved tenancy deposit protection scheme in England and Wales operated by The Dispute Service Ltd. This means any deposits paid to us are safely registered and landlords and pace have to be bound by the decision of the arbitrator if there is a dispute over the return of the deposit. Click here to view our scheme certifcate.
The South East Alliance of Landlords, Agents & Residents (SEAL)
SEAL is an association made up of landlords, lettings agents and tenants which has entered into a formal partnership with Southend-on-Sea Borough Council to improve the standard of accommodation within privately rented properties in the local area. As a member of SEAL, we have also agreed to work at reducing anti-social behaviour (ASB) throughout SEAL member managed properties. SEAL has its own Code of Conduct to follow as well as a complaints procedure in conjunction with Southend Borough Council. Click here to view our scheme certificate
Rightmove
Rightmoves's aim is to be the place for all UK home hunters to find details of all properties available to buy or rent. Their website and mobile platforms provide an easy to use but sophisticated online property search. With the depth of information that it provides, home hunters can immediately identify a preferred property.
OnTheMarket.com
Launched in January 2015, OnTheMarket.com is the new and simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service. Click here for more information about OnTheMarket.com.
Lets With Pets
Lets with Pets was set up by Dogs Trust in 2009 to encourage landlords and letting agencies to accept tenants with pets and to make the house hunting process easier for pet owners. Click here to find why helping tenants with pets is so important to us.